hejGuideHelp Center

Everything you need to manage your vacation rentals. Find guides, tips, and step-by-step instructions for every feature.

Listings

Set up and manage your properties — photos, amenities, house rules, and more.

📅

Calendar

Manage bookings, block dates, and sync with external platforms via iCal.

💰

Rates & Pricing

Create rate plans with seasonal pricing, discounts, taxes, and cancellation policies.

📋

Bookings

View booking details, manage charges, record payments, and send payment links.

💬

Messages

Communicate with guests through a unified inbox — email, Booking.com, and Airbnb.

📧

Automated Emails

Set up your guest journey with automated emails — confirmations, reminders, and more.

🧹

Housekeeping

Manage cleaning tasks, checklists, and maintenance issues across your properties.

✅

Tasks

Create and automate tasks for your team — reminders, inspections, and maintenance.

🌐

Guest Portal

The guest-facing experience — booking details, messaging, products, invoice, and check-in.

📖

Guidebooks

Create digital guidebooks for your guests with property info, local tips, and maps.

📍

Local Guide

Recommend restaurants, attractions, and activities near your properties.

🛒

Products & Services

Offer extras like early check-in, bike rentals, or welcome packages.

📱

Check-in

Enable digital check-in with a multi-step form for guest information and upsells.

🔗

Channel Manager

Sync your listings with Booking.com, Airbnb, and other platforms.

⭐

Reviews

View and respond to guest reviews from all connected platforms.

📊

Reports

Track revenue, occupancy, and channel performance with detailed reports.

👥

Team

Invite team members, set permissions, and manage access across your properties.

💳

Payments

Connect Mollie or Stripe to accept online payments from your guests.

👤

Account

Manage your profile, password, two-factor authentication, and data privacy.

🤖

AI Connection

Connect Claude Desktop, ChatGPT or any MCP-aware AI assistant to your hejGuide data.