Adding Products

Products are the individual extras you offer to guests. Each product has a name, description, price, price type, and optional image. You can control which listings a product is available for and how the price scales.

Creating a new product

1. Go to Products & Services in the sidebar.
2. Click New Product.
3. Fill in the product details:
   • Name -- A clear, descriptive name (e.g., "Early Check-in (2 PM)", "Mountain Bike Rental -- Per Day", "Welcome Package").
   • Description -- Explain what the product includes so guests know what they are getting. This description is shown in the booking summary.
   • Price -- Set the base price. How it scales depends on the price type below.
   • Price type -- Choose how the price is applied (see Price types).
   • Tax rate -- Select the applicable tax rate, if any. Tax is calculated on top of the product price.
   • Category -- Choose a category to group this product with related offerings (see Categories).
4. Click Save.

Price types

The price type controls how a product's base price turns into a charge when it's added to a booking:

Price type	How it's charged
Fixed	A flat amount, regardless of nights or guests (e.g. a EUR 75 cleaning fee).
Per night	The price multiplied by the number of nights.
Per person	The price multiplied by the number of guests.
Per person, per night	The price multiplied by guests and nights.
Per unit	The price multiplied by the quantity the guest selects (up to the maximum quantity).

Pick the type that matches how you bill the extra -- for example, a bike rental priced per night, a breakfast priced per person, per night, or a parking spot priced per unit.

Uploading a product image

A product image helps guests understand what they are purchasing. To add an image:

1. Open the product you want to edit.
2. Click the image placeholder or the Upload Image button.
3. Select an image file from your device.
4. Click Save.

The image will be displayed alongside the product when it is shown to guests.

Making a product required

If a fee should always apply rather than being optional (e.g. a mandatory cleaning fee), turn on the Required toggle:

1. Open the product.
2. Enable Required.
3. Click Save.

A required fee is treated as a mandatory part of the price -- the guest can't opt out of it the way they can untick an optional extra.

WARNING

Required currently applies to system fees (mandatory fees that sync to your sales channels). Regular optional products stay opt-in. For extras you want pre-ticked but still removable, use the Pre-selected option instead of Required.

Assigning products to listings

Not all products are relevant at every property. For example, a "Kayak Rental" might only make sense for lakeside properties.

1. Open the product.
2. In the Listings section, select which listings this product should be available for.
3. Click Save.

When adding products to a booking, only the products assigned to that booking's listing will be shown.

TIP

If a product applies to all your properties (like a welcome basket or early check-in), you can assign it to all listings at once. For property-specific extras, be selective to keep the product list clean and relevant.

Editing and deleting products

• To edit a product, open it from the Products & Services page, make your changes, and click Save.
• To delete a product, open it and click Delete. This will not remove the product from existing bookings where it has already been added, but it will no longer be available for new bookings.

Related

• Categories -- Organize products into groups
• Linking Products to Bookings -- Add products as booking charges
• Products & Services Overview -- Module overview
• Bookings -- Manage guest reservations