Direct-booking website

Every listing can have its own commission-free booking website — a branded page, filled from your photos, description, amenities and local guide, where guests can book you directly without the OTA fees.

You set it up on the Booking site tab of a listing.

The booking process: instant book vs request to book

Under Booking process you choose how a new booking is confirmed:

• Request to book — You review and confirm each booking before it's locked in. Nothing is charged up front; you decide whether to accept.
• Instant book — The booking is confirmed automatically the moment the guest completes payment. No approval step.

Why Instant book sometimes isn't available

Instant book only works when the guest actually pays at the moment of booking — that's what makes the confirmation safe to automate. So it requires a pay-now payment method configured on the Payments tab of the listing:

• An online payment provider (Mollie or Stripe) must be connected, and
• The payment timing must collect something at booking — either full payment or a deposit.

If your payment timing collects nothing at booking, there's nothing to charge up front, so Instant book stays unavailable and the option is greyed out. Guests can still book — they'll use Request to book instead.

How payments are collected

Once Stripe (or Mollie) is connected, your booking site takes payment by card automatically:

• Full payment timing — the whole amount is charged at checkout, the moment the guest books.
• Deposit timing — the deposit is charged at booking; the remaining balance is collected automatically by your payment journey, which emails the guest to pay on schedule (for example a set number of days before check-in). No manual invoicing.
• Pay later / pay at check-in timing — nothing is taken at booking, and the payment journey collects on schedule.

Every payment lands in the booking automatically, so a direct booking is as hands-off as an OTA one.

How to enable Instant book

1. Open the listing and go to the Payments tab.
2. Connect an online payment provider (Mollie or Stripe) if you haven't already — see Payment Settings.
3. Set the payment timing to take full payment or a deposit at booking.
4. Return to the Booking site tab — Instant book is now selectable under Booking process.

Other sections of the booking site

The Booking site tab also lets you curate what guests see: a "Meet your host" intro, a photo tour of your spaces, a location map, seasonal notes, a confirmation message, "good to know" practical info, and your accent colour. Each section has its own Show on site toggle, and every edit saves automatically.

Nothing goes live until you press Activate website. If your listing is on the channel manager, the activate bar also offers a pre-checked "Also list my home on Google" option — leave it ticked and your home is submitted to Google Vacation Rentals at the same time, free and with no extra work.